Frequently Asked Questions
When will I receive my Order?
Please note: We don’t provide 7/15 Day pass for Magbox, Please buy a full monthly subscription for your Magbox in order to enjoy our service. Apologies for any inconvenience it may have caused.
How can i setup on my device?
The Movies/Series I want to watch is not on the list how can i request?
Where can i get the channel list?
Please see our upto date channel list at
Which devices do you support?
Am I able to watch IPTV on several devices simultaneously with a single subscription?
Unfortunately, you won’t have the ability to do this. Using a single account for multiple connections can result in your IP address and username being blocked. With that said, you do have the ability to buy an additional connection for an extra fee.
Is the content displayed with high quality?
IP networks are optimized to use the best connections possible so users can receive high quality output. We maintain performance levels on our end to ensure the highest quality possible on a regular basis.
How can i add an additional device to a subscription
Please select the number or users (upto 4) from the dropdown menu on the order page. For more than 4 users please talk to us for quote.
What is the amount of bandwidth used by the IPTV stream?
There are a couple of fundamental IPTV systems used to access content. IPTV systems can be channeled from a broadcast platform and displayed to multiple viewers simultaneously. IPTV systems can be used to offer VOD (video on demand). The system is accessed with a set-top box (along with relevant accessories).
What is IPTV?
In the modern era, there are plenty of ways television content can be watched, one of which is through IPTV (which stands for Internet Protocol Television). It is accessed by way of internet protocols, and the service can be used to synchronize telecommunications through broadband connections. In fact, any service that allows packet data can be utilized for IPTV.
Can I turn my television into a smart TV with an Android TV box device?
Sure. This is achievable since you can set up certain apps from the Google Play store, which will make your television somewhat interactive. Other apps can be used on your television, too, including Skype, Firefox, and Gmail!
A movie I’m watching often buffers. Why?
At times, you might endure buffering as a result of high traffic or slow speeds on the internet. If buffering issues are persistent, try holding down the “Pause” button for up to 15 seconds before resuming the movie. This often rectifies the buffering issue.
Can my Android/iPhone/iPad be used as a remote control on Device?
You can download a free app called the “XBMC Remote” to browse options on Kodi. It is comprised of a user-friendly keyboard that acts as a remote control on your mobile device.
Why am I having buffering problems on some channels?
To begin with, inspect your router or modem and ensure they are plugged in. Restart both before reviewing the settings of each device that are running your IPTV subscription. If the problems persist, your ISP might be blocking traffic for IPTV. Try out another ISP connection to resolve this. The problems should end once you do.